At Shelter, we believe our exceptional customer service is one of our greatest strengths. When we hear praise from our customers, it’s very important and when we receive national recognition thanks to those customers, it is cause for celebration. For the sixth time in the last seven years, leading global market research company J.D. Power has announced that Shelter Insurance® ranked Highest in Customer Satisfaction among Auto Insurers in the Central Region. Shelter received this honor in 2018, 2019, 2021, 2022, 2023 and 2024. In this most recent study, Shelter was also ranked #1 in People and Problem Resolution.

“It’s a great honor to receive this award yet again,” said Rockne Corbin, President and CEO of the Shelter Insurance Companies. “It’s a very competitive environment in the insurance world right now, and we are proud of our agents and employees who have provided the level of service and support that inspired our customers to provide such positive feedback.”

We appreciate our customers’ continued confidence in us and we'll keep working hard to provide top-notch service. 

For J.D. Power 2024 award information, visit

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