At Shelter, we work hard to provide top-notch service. We believe our exceptional customer service is one of our greatest strengths, and now leading global market research company J.D. Power has announced that Shelter Insurance® ranked "Highest in Customer Satisfaction Among Auto Insurers in the Central Region" on their U.S. Auto Insurance study. This study asked customers to rate the overall satisfaction of their auto insurance company in the following study factors: Interaction, Policy Offerings, Price, Billing, Process and Policy Information, and Claims.
"We're thrilled that our customers rated us so highly in this study," said Rick Means, President and CEO of the Shelter Insurance Companies. "We appreciate the hard work of the agents and employees who made this possible and are grateful to our customers for their trust."
Many thanks to Shelter's customers for making this honor possible!
Shelter Insurance received the highest numerical score among 15 providers in Central Region in the J.D. Power 2016 U.S. Auto Insurance Study, based on 44,681 total responses, measuring the experiences and perceptions of consumers with their auto insurer, surveyed January- March 2016. Your experiences may vary. Visit jdpower.com.