Claims Central | Shelter Insurance®

Claims Central

When someone purchases insurance, they don’t expect to make a claim. Any claim, large or small, can be stressful, but hopefully information about how the process works can ease your concerns.

Shelter’s team of claims adjusters is ready to assist with your claim. Whether you’re a Shelter customer or not, we are proud of our award-winning customer service. During the pandemic we are using technology and social distancing techniques to help keep you safe as well as take care of your claim.

Reporting your claim is easy. Simply call 1-800-SHELTER (1-800-743-5837) or file online. Shelter customers who have a My Shelter account can file there as well.