Your Privacy Rights | Shelter Insurance®

Your Privacy Rights

Protecting your privacy is important to the Shelter Insurance Companies. We want you to understand what information we collect and how we use it.

Here at the Shelter Insurance Companies, we value your patronage and want to maintain your confidence in our insurance relationship. With this in mind, we have formulated the following principles and guidelines regarding the collection, use, and security of personal information you

Access to this website is not intended for residents of the European Union.  If you are a resident of the European Union, you are not authorized to proceed and must exit this website immediately.  If you are NOT a resident of the European Union, you may proceed to the website only after reading and agreeing to the terms and conditions.

If you share your email address with us, it will be used to send you:

  • Account-Related Emails; such as password reset, updates made to the account, etc.
  • My policy, billing notices, and other correspondence.
  • Information about products or services we feel may be of interest to you.

We do not sell customer information. As you navigate within the Shelter Website, we may be collecting non-personally identifiable information that tells us what parts of the Website you or other users of your computer have browsed. We will also be collecting information about activities in our Website on a group basis, so that we can keep track of what users may be interested in, to help us in our marketing efforts. We use third parties to help us with this, such as Google Analytics. When we share such information with our affiliates, it is not traceable to any particular user and will not be used to contact you directly.

We do not collect any personally identifiable information about you unless you voluntarily submit such information to us, by, for example, filling out a survey, User ID registration form, or insurance application. We will use the personally identifiable information you provide to us for the purpose for which such information was provided and, subject to federal and state regulation, to tell you about products or services which we feel may be of interest to you or to contact you again either by online electronic communication (such as e-mail), regular mail, or telephone.

When you view our Website we might store some information on your computer. This information will be in the form of a "cookie" or similar file. Cookies are small pieces of information stored on your computer, not on our site. Cookies do not spy on you or otherwise invade your privacy, and they cannot invade your hard drive and steal information. Rather, they help you navigate the Shelter Website as easily as possible. We use cookies to deliver content specific to your interests and to allow you to reenter the Website without reentering all your registration data at each connection.

This Website uses the Google AdWords remarketing service to advertise on third party websites (including Google). After visiting our Website, we may advertise to you on a Google search results page, or a site in the Google Display Network. You can set preferences for how Google advertises to you using Google's Ad's Settings, or you can opt-out of remarketing-based advertising entirely by visiting the Network Advertising Initiative opt-out page.

The Shelter Website has industry-standard security measures in place to protect the loss, misuse, and alteration of the information under our control. While there is no such thing as "perfect security" on the Internet, we will take all reasonable steps to insure the safety of your personal information.

The Shelter Website contains links to other Websites. Shelter is not responsible for the privacy practices or the content of such Websites.