If you are a Shelter customer and have damage from a recent storm, here are a few immediate steps to take:
- Take photos of damaged items right where you find them.
- Put up a temporary sign indicating your street address if all markers noting your address have been swept away by the storm. This will assist claims adjusters as they handle your claim.
- Take preventative measures to avoid additional damage by making necessary repairs.
- Track all expenses related to your claim. Keep all receipts for repairs or living expenses if you are forced to leave your home due to a storm.
File your claim, or call 1-800-SHELTER (1-800-743-5837). Your agent can also help you report your claim.
Once you've filed your claim, you can contact your local claims branch at any time to assist you.