Claims | Shelter Insurance®

Shelter Claims

If you've found your way here to our online claims center, chances are you've experienced a loss. Your car has been involved in an accident or your home, business, or other property has been damaged in some way. We're sorry to hear about your misfortune. But the good news is that with Shelter's dedicated claims team it couldn't be easier to get everything back in order.

At Shelter, we pride ourselves on our fast and fair claims service. Our promise to always be there for you is backed by our proven financial strength and our passion for serving those who depend on us for insurance protection.

For your convenience, we operate 19 claims offices and have resident adjusters throughout our operating area. One of them will be happy to help you through the claims process.

Helpful Links:


The Weather Channel site provides national and local weather forecasts and safety tips.


FEMA is deployed after disasters occur to assist on a local and state level by providing equipment, medical attention, and many other services.


Shelter's catastrophe claims brochure answers many of the questions policyholders commonly have after a storm has affected their area.