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Find a Claims Office

Looking for a Claims Office?

Please contact the nearest Shelter Insurance claims office if you have questions about a claim after it has been reported. Select your state from the menu below to find a claims office in your area.

Note:If your state is not listed or your accident occurred outside of our operating area, please contact us at 1-800-SHELTER (1-800-743-5837) to find out where your claim will be handled.

Select your state below:

Note: Illinois consumers may file complaints with their insurance company regarding any disaster-related dispute or issue with the Illinois Department of Insurance. They may call the department's toll-free complaint hotline at 1-866-445-5364 or file a complaint online at: http://insurance.illinois.gov/Home/ComplaintLinks.asp

Kentucky

Physical Address Mailing Address Phone Numbers
1121 Monarch St.
Lexington, KY 40513
Map It
1121 Monarch St.
Lexington, KY 40513
859-278-6088
1-800-432-0939
Fax: 859-277-2288

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