Find a Claims Office

Looking for a Claims Office?

Please contact the nearest Shelter Insurance® claims office if you have questions about a claim after it has been reported.

Select your state below to find a claims office in your area:


All claims-related mail should be sent to:
Shelter Insurance-Claims
P.O. Box 6008
Columbia, MO 65205

You may also email documents and photos to [email protected]

Physical Address Phone Numbers
8891 Allisonville Road
Indianapolis, IN 46250-1362
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Fax: 317-578-0819

If your state is not listed or your accident occurred outside of our operating area, please contact us at 1-800-SHELTER (1-800-743-5837) to find out where your claim will be handled.